Terms & Conditions

Last updated: December 2024

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Air Customer Support website and services operated by AIRFAREHUB LLC (EIN: 87-4024264). By using our services, you agree to be bound by these Terms.

Air Customer Support is a premier travel brand providing premium travel services including business class flights, first class flights, and exclusive phone-only deals.

2. Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

3. Services Description

Air Customer Support provides the following services:

  • Flight booking and reservation services
  • Business class and first class flight arrangements
  • Hotel reservations and travel packages
  • Exclusive phone-only deals and offers
  • Travel consultation and planning
  • 24/7 customer support

4. Booking and Reservations

4.1 Booking Process

All bookings are subject to availability and confirmation. We reserve the right to refuse service to anyone for any reason at any time.

4.2 Pricing and Payment

All prices are subject to change without notice. Service fees and post-ticketing fees apply to all transactions. Payment must be made in full at the time of booking.

4.3 Cancellation and Changes

Cancellation and change fees apply as per our Ticket Fees policy. Refunds are subject to airline policies and our service terms.

5. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Comply with all applicable laws and regulations
  • Not use our services for any illegal or unauthorized purpose
  • Not interfere with or disrupt our services
  • Maintain the security of your account information

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

7. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Air Customer Support and its licensors. The service is protected by copyright, trademark, and other laws.

8. Limitation of Liability

In no event shall Air Customer Support, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the service
  • Any bugs, viruses, or other harmful code that may be transmitted through the service

9. Disclaimers

The information on this service is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • Excludes all representations and warranties relating to this website and its contents
  • Excludes all liability for damages arising out of or in connection with your use of this website

10. Indemnification

You agree to defend, indemnify and hold harmless Air Customer Support and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • Your use and access of the service
  • Your violation of any term of these Terms of Service
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right

11. Governing Law

These Terms shall be interpreted and governed by the laws of New York, USA, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Air Customer Support
AIRFAREHUB LLC
EIN: 87-4024264

Main Office:
1145 E 35TH ST. #7K
BROOKLYN, NY, 11210, USA

Phone: (844) 888-3172
Email: info@aircustomersupport.online
Website: aircustomersupport.online

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

15. Waiver

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.