Phone-only deals allow us to provide personalized service, negotiate better rates, and offer exclusive packages that may not be available online. Our travel experts can also handle special requests and complex itineraries.

Our service fees vary based on the type of booking and service level. Domestic flights typically have a $25-50 service fee, while international flights range from $50-100. Business and first class bookings may have higher fees due to the complexity and value of the service.

Yes, there may be post-ticketing fees for changes, cancellations, or special requests. These fees are separate from our initial service fees and are charged by airlines or our agency for additional services. All fees are clearly disclosed before any charges are applied.

Cancellation policies vary by airline and fare type. Most airlines offer flexible cancellation options for a fee. Economy tickets are typically non-refundable, while premium fares may offer more flexibility. Contact us for specific details.

Yes, we offer comprehensive travel insurance options through our partners. Travel insurance can cover trip cancellation, medical emergencies, lost luggage, and other travel-related issues. Ask our agents for details.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and PayPal. Payment is required at the time of booking. We also offer secure payment processing for your convenience.

For domestic flights, we recommend booking 2-4 weeks in advance for the best rates. International flights should be booked 2-3 months ahead, especially during peak seasons. Business and first class tickets often have better availability when booked 3-6 months in advance.

Flight changes are possible but subject to airline policies and fees. Most airlines charge change fees ranging from $50-300, plus any fare difference. Business and first class tickets often have more flexible change policies. Contact us for assistance with changes.

If your flight is cancelled by the airline, we'll help you rebook on the next available flight at no additional cost. If no suitable alternative is available, you may be eligible for a full refund. We'll handle all communication with the airline on your behalf.

Yes, we offer special rates for group bookings of 10 or more passengers. Group bookings can include corporate travel, family vacations, or special events. Contact us for group pricing and we'll negotiate the best rates with airlines.

Baggage fees vary by airline and fare class. Most airlines allow 1 free carry-on bag, while checked bags typically cost $25-40 for the first bag and $35-50 for additional bags. Business and first class passengers usually get 2-3 free checked bags. Check with your specific airline for current rates.

Unfortunately, we cannot provide refunds if you find a cheaper fare elsewhere after booking. However, many airlines offer price protection programs for a fee. We always strive to offer the best available rates at the time of booking.

For international travel, you'll need a valid passport (with at least 6 months validity beyond your return date), visa (if required by destination), and any required health documents. Some countries also require proof of return travel and sufficient funds. We can help you verify requirements for your destination.